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Getting a fair deal for Gypsies, Roma and Travellers

Inclusive Services Training

Helping organisations improve outcomes for Gypsy, Roma and Traveller communities.

Trusted by over 800 organisations across the UK, Friends, Families and Travellers delivers specialist training that helps organisations reduce barriers, improve engagement, and create more inclusive services for Gypsy, Roma and Traveller communities. Delivered by trainers with lived experience and backed by decades of community engagement, policy expertise and frontline work, our training goes beyond awareness to support meaningful change in practice.

Whether you work in healthcare, education, housing, criminal justice, customer services or the private sector, our training provides practical knowledge and actionable strategies that can be applied immediately.

Why organisations choose FFT:
  • Over 800 organisations trained across the UK
  • CPD-accredited training options available
  • Delivered by trainers with lived experience
  • Interactive and evidence-informed learning
  • Practical tools and real-world case studies
  • Online, in-person and webinar delivery formats
  • Trusted by public, voluntary and private sector organisations

Training for Your Sector

Health Inclusion

Support staff to better understand health inequalities, improve access to care, build trust with Gypsy, Roma and Traveller communities and deliver more inclusive healthcare services.

Ideal for:

  • NHS Trusts
  • Integrated Care Boards
  • Primary Care Networks
  • GP Practices
  • Mental Health Services
  • Public Health Teams
Find out more

Education Inclusion

Equip staff with the knowledge and confidence to better support Gypsy, Roma and Traveller pupils and families, improve engagement and create more inclusive educational environments.

Ideal for:

  • Schools
  • Multi-Academy Trusts
  • Colleges
  • Universities
  • Local Authority Education Teams
Find out more

Housing and Homelessness

Develop practical approaches to improving engagement, reducing barriers and supporting Gypsy, Roma and Traveller individuals and families to access housing services.

Ideal for:

  • Housing Associations
  • Local Authorities
  • Homelessness Services
  • Housing Providers
Find out more

Police and Criminal Justice

Build understanding of the experiences of Gypsy, Roma and Traveller communities and explore practical approaches to increasing trust, confidence and engagement.

Ideal for:

  • Police Forces
  • PCC Offices
  • Probation Services
  • Youth Justice Teams
Find out more

Workplace Inclusion

Help organisations address anti-Gypsyism, strengthen diversity and inclusion initiatives and create workplaces where Gypsy, Roma and Traveller employees feel valued and supported.

Ideal for:

  • HR Teams
  • Equality, Diversity and Inclusion Leads
  • Learning and Development Teams
  • Corporate Leadership Teams
Find out more

Customer Service and Frontline Services

Improve accessibility, communication and customer experience for Gypsy, Roma and Traveller service users and customers.

Ideal for:

  • Retail
  • Utilities
  • Hospitality
  • Transport
  • Banking and Financial Services
Find out more

What Participants Will Learn

Participants will gain:
  • A deeper understanding of Gypsy, Roma and Traveller communities, cultures and diversity
  • Insight into the barriers many communities experience when accessing services
  • Greater awareness of discrimination and exclusion and their impact on outcomes
  • Practical approaches for improving accessibility and engagement
  • Increased confidence in working effectively with Gypsy, Roma and Traveller individuals and families
  • Actions that can be implemented immediately within their organisation

Training Formats

Live Online Training

Interactive virtual sessions delivered by experienced trainers with lived experience.

Available as:

  • 1-hour introductory sessions
  • 2-hour CPD-accredited training
  • 3-hour CPD-accredited training
  • Bespoke workshops

In-Person Training

Face-to-face sessions tailored to your organisation, team or event.

Webinars

Regular open-access webinars for individuals and organisations looking to build knowledge and confidence.

Learning Management System (LMS)

Scalable digital learning designed for organisations wishing to train large numbers of staff consistently and efficiently.

Why This Training Matters

Many organisations are committed to equality, inclusion and reducing inequalities, yet Gypsy, Roma and Traveller communities remain among the most excluded groups in society.

Without understanding the barriers these communities face, organisations can unintentionally create obstacles that affect access, engagement and outcomes.

Our training helps organisations move beyond good intentions and develop practical approaches that improve services, strengthen relationships and support fairer outcomes.

What Our Clients Say

It was honestly one of the best and most thought-provoking sessions that I have been on for a long time.
One of the most insightful, interesting and thoughtful sessions I've ever taken part in.
This gave an invaluable overview of the needs of Gypsy, Roma and Traveller students and the wider context in which they are learning with us.

Book Training

Whether you are looking for a webinar, a CPD-accredited training session, a bespoke workshop or organisation-wide learning solution, we can help.

Next steps:
  • View upcoming webinars
  • Book training online
  • Request a quote
  • Arrange a discovery call with our training team
Book TrainingRequest a QuoteBook a Discovery Call